MOBILE ASSIST APP FOR YOUR PEACE OF MIND
From as little as R 75 per rental*.
Simply load the Mobile Assist App onto your mobile and you will have access to a range of services offered by Firefly Car Rental, to make your travelling experience as comfortable, safe and hassle-free as possible.
Use the ‘BOOK NOW’ button and select this value added product!
Mobile Assist App Services:
- Roadside Assistance
Gets you immediate assistance with issues relating to your vehicle, such as a flat battery or tyre and a tow-in service. - Medical Assistance
Access to medical transport of patients with illnesses and injuries which prevent the patient from transporting themselves. - Legal Assistance
In the event that you find yourself on the receiving end of an arrest, we will link you up with legal assistance. - Accommodation Advice
Your link to accommodation in your specified area, budget and taste booked for your comfort and convenience. - Directions
If you’re lost or simply in need of directions to your destination, directions will be sent to you via SMS.
| MOBILE ASSIST APP Benefits | Who pays | Up to ZAR |
| Roadside Assistance | ||
| Flat battery: jump start only | Covered | R 500 |
| Flat tyre: change of tyre | Covered | R 500 |
| Keys locked in car: unlocking only | Covered | R 500 |
| Fuel assistance: limited to 5 litres per incident | Covered | 3 x per annum |
| Minor roadside assistance – running repairs (electrical, coil, immobilizer etc.) | Covered | R 500 |
| Transmission of urgent messages | Free | |
| Towing | Per Annum | |
| Accident | Covered | R 5 000 |
| Mechanical breakdown | Covered | R 5 000 |
| Electrical breakdown | Covered | R 5 000 |
| Repatriation | Covered | R 5 000 |
| Lawyer SOS | ||
| Access to a lawyer in the event of arrest only | Covered | Unrestricted |
| Bail assist | Covered | Unrestricted |
| After arrest, client may make use of attorney at own cost | Client | Unrestricted |
| Emergency Medical Assistance | ||
| Emergency medical response | Covered | Unrestricted |
| Medical transportation | Covered | Unrestricted |
| Medical repatriation | Covered | Unrestricted |
| Referrals to crisis line | Covered | Unrestricted |
| Referrals to medical practitioners | Covered | Unrestricted |
| Hotel Accommodation | ||
| Call centre will assist with advice | Free | Unrestricted |
| Directions | ||
| Call centre will assist with any directions | Free | Unrestricted |
